FAQs ​ Frequently Asked Questions For more information on the Minecraft Marketplace, please visit the Minecraft Marketplace FAQs . If you are unable to find an answer to your query here, please contact us directly using the form above. How do I request a refund? Unfortunately, we are unable to issue refunds or give money back for any purchases ourselves. In order to request a refund, you need to request a refund through either the platform or Mojang support team. If you purchased content with Minecoins, you will need to request a refund with the the platform's Marketplace support teams: Windows, Oculus Rift, & Xbox: https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0/ Nintendo Switch: https://support.nintendo.com/ PlayStation: https://support.playstation.com/ iOS: https://support.apple.com/apps/ Android: https://support.google.com/googleplay/ Kindle/Fire TV: https://www.amazon.com/gp/help/customer/display.html/ In all cases, you can contact Mojang's Minecraft Marketplace support team directly through their ticket form . They will be able to direct you to the right place to request a refund. Why is my world stuck downloading? Sometimes worlds get stuck while downloading. Unfortunately we are not in control of the downloading process in the Minecraft Marketplace. You will need to reach out directly to the Mojang support team. Before contacting the support team, please try the following quick troubleshooting guide: ​ Open Minecraft and go to the Settings menu. Go down to storage, where you will see 'Worlds', 'Cached Data', and 'World Templates'. If there is any data relating to the map in question, delete them using the option in the menu. Once deleted, you should try to re-download the map. ​ If the above option did not work, you can also try: ​ Restarting Minecraft and rebooting your device. Checking to see if you have enough storage capacity on your device. The download might be failing due to a lack of storage space. ​ After all of the above, if you still cannot download your world, please head on over to Minecraft's help centre and contact the Mojang support team directly. Anchor 1 Did you know that Minecraft Worlds are not infinite? If you walk for ages, you will be able to find the 'World Boundary '. How do I report a bug? If you think you have found a bug in our content, or are simply experiencing issues, please send us a bug report and we will see what we can do to help you out. With every update of Minecraft, new bugs appear. Please take a look at the Minecraft Bug Tracker to see the latest bugs identified by Mojang, and if you think you have found a bug that no one else knows about, you can report it directly to the Mojang support team who can help you out further. How do I download your maps and skin packs? You can find all of our content on the Minecraft Marketplace . To get out content, open the Marketplace inside of the Minecraft app, search for CrackedCubes, and choose which piece of content you would like to download. ​ All of our content needs to be bought, and you can either buy a Minecoin pack or click the currency option next to the Minecoin price to purchase the Minecoin pack needed to get you enough coins to purchase content. For more information on how to get Minecoins, please visit Mojang's Minecoin FAQs . Although none of our content is completely free, you can get freebies through our skin packs! In every single one of our skin packs, you will be able to download one skin for free to use forever. ​ The Minecraft Marketplace is available on the following gaming platforms : ​ Xbox One Windows 10 Windows 11 Windows Mixed Reality Nintendo Switch Oculus Rift Gear VR Android Amazon Kindle Fire Amazon Fire TV iOS ​ Note: Minecraft Marketplace is not currently supported on Xbox 360, Windows Phone 8, Wii U, and Apple TV. Can I add bought content to my vanilla world? Unfortunately, for security, you cannot add items, textures, sounds, mechanics, or entities (Behaviour and Resource Pack) from content bought on the Minecraft Marketplace to your own or new Minecraft worlds. The marketplace does not support content sharing outside of skin packs and texture packs. This does not mean you only can download content bought on the store once. Once you have bought it, it will remain in your inventory for as long as you have a Minecraft account and you will be able to redownload the template as many times as you want. Did you know that every month over 130 million different people create their own worlds in Minecraft? How do I fix performance issues? We aim to make sure our content on the Minecraft Marketplace works for every platform. However, sometimes there may be performance issues outside of our control. If you are experiencing any performance issues with our content, there are some steps that you can take to troubleshoot your issues and, in some cases, resolve them. Try reducing your render distance. When your render distance is lower it reduces the amount of chunks Minecraft has to load each time you move. On some lower-end devices, we recommend setting your render distance to six chunks to give you the best chunk-related performance boost If you are still experiencing significant performance issues after reducing render distance, head into your game settings (you can do this while still in a world) and turn off smooth lighting, render clouds, fancy leaves, beautiful skies, fancy graphics, and turn down particle render distance. Depending on your device, if your storage capacity is nearly full Minecraft may struggle to have enough space to load chunks - which has a knock-on effect on performance. Try clearing cache settings within Minecraft, uninstalling games and non-essential content on your device that you no longer need or use, and deleting your old unused worlds. Why are there missing Minecraft features? Some content may have missing items and features from the current Minecraft version (e.g. 1.18.30) as they were made before the release of the current update and have not been updated. Unfortunately, due to a variety of factors, not all content will get updated to include newer version features. If you have a particular request for a piece of content to get updated to a newer world version, please fill out our contact form . Can I play your content with my friends? Yes! If you bought a map of ours, you can have your friends join via LAN and Xbox Live. You can also set up a Minecraft realm and upload a Marketplace world to it so that you and your friends can play on it together (they can even then access it when you are offline). For more information on Realms and Realms+, please visit Mojang's realms FAQs . Did you know that every 1 in 10,000 times you play Minecraft the main menu will display a typo in the game's title? entertaining Holiday Resort SS2023

commissions hire us to build your vision ​Minecraft worlds can be used as digital interactive exhibits for museums, interactive floor plans and time-travel scenarios for stately homes, architectural initiatives, private games for specialised events, and so much more. The possibilities Minecraft brings are endless. If you can imagine it, we can build it in Minecraft. Whether you are an individual, a business, or a non-profit organisation, we are here to make your imagining a digital reality in blocks. ​ Commissions are priced on an individual basis but usually start around £350. An initial consultation is free of charge, during which the final parameters and requirements of a commission are expanded upon. Fill in the form below to discuss how we can help. We will reach out to you to arrange your initial consultation. Did you know that the 'World Boundary' has several layers to block players, though if you manage to get through Minecraft crashes. commission form By using this form, you authorise CrackedCubes Ltd to receive and hold data submitted by you through this form under UK GDPR regulations. Choose an option Choose an option First Name Last Name Email Website Type of Commission Choose an option Budget Leave us a message... Submit Form sent. We aim to get back to you within two business days. How did you find us? Choose an option entertaining Holiday Resort SS2023 Did you know that there are six types of mob? The utility mob, boss mob, hostile mob, neutral mob, tameable mob, and the passive mob. Commissions: Frequently Asked Questions If you are unable to find an answer to your query here, please contact us directly using the form above. How do I request a refund? Unfortunately, we are unable to issue refunds or give money back for any commission that has already been approved to proceed past the planning stage. This is why it is important to discuss in detail during the initial consultation the parameters of the commission brief. What is your commission base rate? Our commission build rates typically start at £350.00 ($425.00). Occasionally we will take on smaller commissions, but only for pre-established clients. We accept payment through bank transfers (wire, swift, or ACH) or PayPal in both USD, EUR, and GBP. How does the commission process work? Typically the commission process follows an ordered structure. See below for an example outline: After we have received your initial commission request through the above form, we will reach out to you within two working days to arrange a call for your initial consultation. During the initial consultation, the commission brief will be solidified. We want to create your vision, so please attend the meeting prepared with both a reference images (where appropriate) and an overview of your current vision for the project. During the meeting this can be modified to reflect the discussion. Before work commences, we will send to you a finalised brief based on your initial consultation. If this is approved, we will provide a formal quote and request that a 50% deposit is paid upfront. Then we get to work building your vision in Minecraft! We provide weekly updates on the status of the commission, and when requested can provide the opportunity for multiple reviews of the project at every major development stage to make sure that it is in-keeping with your vision. At the end of the commission, we will send you the completed product for final approval. Minor changes throughout the commission process are included within the commission, however major changes that depart from the original brief will each incur a 15% fee on top of the original commission price. Once the commission product is approved, we will request the second payment. Only after receipt of the second payment will the final project files be sent through. Minecraft is compulsory education for pupils at Viktor Rydberg secondary school in Stockholm, Sweden. Does CrackedCubes keep the intellectual property rights? For commission projects, after full payment has been received the client retains the intellectual property of said commission work and can do with their property as they please. We always request permission to display the commissioned work on our website and social media, but this is entirely at the discretion of the client and not mandatory. How long will it take you to complete my commissioned order? This is entirely dependent on what the commission request is. For smaller projects, we can provide a turnaround time between two and eight weeks. Larger projects will take longer, but all deadlines will be agreed in advance during the initial consultation on a case-by-case basis. Can the commission include custom entities, mechanics, models, and textures? Pretty much anything that is possible in Minecraft can be commissioned through us. Typically only larger projects with larger budgets are allocated significant studio resources, with allocations made on a case-by-case basis. If you are interested in having custom models/entities/etc in your commission, please specify your general ideas in your initial commission request.

about us who are we? CrackedCubes Ltd is an Official Minecraft Partner based in the United Kingdom. Growing from a loose team in 2018 into a design and consultancy company, we've defied the odds and grown at a time when the world is seemingly shrinking. Gaming, creativity, and player experiences have been, and will continue to be, a way to escape reality. ​ Although we were initially established in 2018 as a loose team of content creators publishing free content, after exceeding 4.3 million free downloads we decided in 2020 to evolve CrackedCubes into a company that focuses on publishing content in the official Minecraft Marketplace and exploring the seemingly limitless potential for outwards expansion. ​ We are only just getting started. ​ Cal Allison | Founder of CrackedCubes Ltd entertaining Holiday Resort SS2023 our team Minedromeda Cal Allison Founder & Managing Director Matsi_ Simon Rakels Director of Content Production ArthurBn Arthur Brun Head of Art Ryan Undisclosed Community Manager Miluteen Undisclosed Head of Development MinecraftRepro Guillaume Dubocage Head of Terrain MinhMeow Undisclosed Team Contribut or Juk Undisclosed Team Contributor Lune Undisclosed Team Contributor Guppyduck Jackson Shea Team Contribut or Joseth Undisclosed Team Contribut or International Contractor Team Undisclosed Level Designers | Skin Designers | Texture Designers | Model Designers Bedrock Developers | Audio & SFX Artists | Video & Render Artists Did you know that one block represents one cubic metre in Minecraft? It makes it easier to create more accurate builds! our partners

Welcome home! Step over the threshold into your new cherry-themed suburban home, nestled deep within a unique cherry blossom forest! Everything included: + large detailed suburban house with plenty of room for friends to stay and explore + unique custom modern cherry-themed vehicles + custom textures and cherry-themed skin avatars to roleplay with friends in Get it on Minecraft Marketplace today for 490 Minecoins. This game is multiplayer only. If you are having issues with your purchase, please visit our FAQs for help. Did you enjoy this project? If so, please leave us a review on Minecraft Marketplace!

Woah… your house is pink! Nestled in a custom cherry blossom forest, sit back, relax, and enjoy being the new owner of this cute cherry-themed medieval mansion. Everything included: + large medieval mansion with unique outbuildings and ruins to explore + 21+ custom models, including pink furniture and a cake + walk over bridges and on winding paths through custom cherry forests + custom textures and cherry-themed skin avatars to roleplay with friends in Get it on Minecraft Marketplace today for 660 Minecoins. This game is multiplayer only. If you are having issues with your purchase, please visit our FAQs for help. Did you enjoy this project? If so, please leave us a review on Minecraft Marketplace!

Every month we release character creator (persona) items that are perfect to dress up in! The theme for July is more cherry blossoms! Dive into the overworld this summer wearing a cherry tree pot, or perhaps stroll through a cherry forest wearing cherry blossom sunglasses! featuring a cherry blossom hat and shirt, orange summer shades, a summer sun cap, and a palm tree overshirt, there is plenty to choose from and enjoy... Get all items on Minecraft Marketplace today. If you are having issues with your purchase, please visit our FAQs for help. All character creator items go live on their above listed launch dates at 18:00 GMT (9:00am PST). Items will remain live for one month, after which they will no longer be available to purchase. If you have already purchased an item by this point, it will remain in your personal character creator library indefinitely.